SHIPPING POLICY
SHIPPING POLICY
At ISHAA, we're committed to delivering your jewellery quickly and reliably. Here’s everything you need to know about how we handle shipping:
Currently, we ship only within India. International shipping is not available through our website at this time. However, if you're located outside India and are interested in placing an order, please reach out to us via Instagram DMs or text message for assistance.
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ORDER PROCESSING
All orders are typically processed and dispatched within 48 hours of being placed. Please note that during peak periods, such as sales or festive seasons, there may be slight delays. We appreciate your understanding and patience.
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DELIVERY TIMELINE
We work with trusted courier partners to ensure your order reaches you safely and on time. Depending on your location, delivery can take 2 to 10 business days.
These are estimated timeframes — actual delivery may vary due to unforeseen logistical factors.
SHIPPING CHARGES
We offer free standard shipping on all orders across India. No minimum purchase required.
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TRACK YOUR ORDER
Once your order has been dispatched, you will receive a tracking number via email. You can use this to check the real-time status of your shipment. You can also contact us at +91 9300129029.
Additional Information
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Delayed Deliveries
If your package hasn’t arrived within the expected timeframe, please get in touch with us at jewelsishaa@gmail.com or WhatsApp +91 9300129029 so we can assist you.
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Incorrect Address
Kindly ensure that your shipping address is accurate at the time of placing your order. ISHAA is not responsible for packages delivered to incorrect addresses provided by the customer.
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Failed Delivery Attempts
If a courier is unable to deliver your package after multiple attempts, it may be returned to us. In such cases, we can arrange a reshipment for an additional fee of ₹200.
Need Help?
For any questions about shipping or order updates, feel free to contact us. Reach out via email at jewelsishaa@gmail.com or message us on WhatsApp at +91 9300129029. We’re always here to help make your ISHAA experience effortless and enjoyable.