PRIVACY POLICY 

This Privacy Policy explains how Ishaa (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit or make a purchase from kathasilver.com (the “Site”) or interact with any of our services (collectively, the “Services”). The terms “you” and “your” refer to anyone who uses or interacts with our Services—whether you’re a customer, visitor, or otherwise.

By using our Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree, please do not access or use our Services.

 

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on the Site with a revised "Last Updated" date. Where required by law, we will take additional steps to inform you of material changes.

 

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How We Collect and Use Personal Information

We collect personal information about you in order to provide our Services and improve your experience. This information is collected directly from you, automatically via technology (like cookies), or from third parties. How and what we collect depends on how you interact with us.

In addition to the uses outlined below, we may use your personal data to communicate with you, comply with legal obligations, enforce our terms, and protect our rights and those of our users.

 

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Personal Information We Collect

The types of information we collect include:

Information You Provide Directly:

• Contact details: Name, address, phone number, email.
   

• Order details: Billing/shipping address, payment information, and contact information.
   

• Account details: Username, password, and security questions.
   

• Shopping activity: Items viewed, added to cart, or wishlisted.
   

• Customer service: Any information you include when contacting us.
   

Some services may require this information. Choosing not to provide it may limit your access to certain features.

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Information Collected Automatically:

We automatically gather certain data through cookies and similar technologies. This includes:

• Device and browser type
   

• IP address
   

• Pages visited and usage patterns
   

• Time spent on the Site
   

• Referring URLs and interactions with emails and ads
   

Information from Third Parties:

We may receive personal data from third parties such as:

• Service providers (e.g., Shopify) supporting our site infrastructure
   

• Payment processors, to process transactions and confirm billing
   

• Marketing or analytics partners, who may gather information via cookies or SDKs
   

This data is treated in line with this Privacy Policy. However, we are not responsible for the practices or policies of these third parties. See the “Third-Party Websites and Links” section for more.

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How We Use Your Personal Information

-To Provide Our Products and Services

We use your information to:

• Process payments and fulfill orders
   

• Send you order-related notifications
   

• Create and manage your account
   

• Handle returns and exchanges
   

• Enable product reviews
   

-For Marketing and Advertising

With your consent, we may:

• Send promotional emails, texts, or mail
   

• Personalize marketing messages
   

• Show relevant ads on our Site and others
   

-For Security and Fraud Prevention

We use your data to:

• Detect and prevent fraud, abuse, or malicious activity
   

• Maintain secure user accounts
   

If you have an account, you are responsible for keeping your credentials confidential. Please contact us immediately if you suspect unauthorized access.

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To Communicate with You

We may reach out for customer support, feedback, or service improvements. These communications help us serve you better and maintain our relationship with you.